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                        Important Information

                        IMPORTANT INFORMATION ABOUT YOUR ORDER

                        Return Policy

                        Rest easy when making a purchase through Lenovo. We offer easy, no hassle returns including:

                        • No restocking fee
                        • No shipping and handling fee
                        • Exceptions: Lenovo.com Outlet orders, server/storage products & orders of quantity greater than 5

                        Customers may return products purchased from Lenovo.com in quantities of five (5) units or less within 30 calendar days from the date of invoice for a refund of the price paid.*

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                        Payment Options

                        Lenovo.com offers a variety of payment options for your convenience.

                        During checkout, Lenovo will request a pre-authorization for the total order amount from your credit card company, this is not an actual charge. Once your order ships, your credit card will be charged. If you ordered more than one item, there may be multiple charges as items ship separately as they become available. This will not increase your shipping charges.

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                        Shipping & Delivery

                        Lenovo uses UPS as its standard carrier for all deliveries. UPS policy requires a signature for delivery to be made. Lenovo offers free standard shipping and free returns on nearly all products. Standard delivery orders generally arrive 2-5 days after your estimated ship date.

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                        Tax Exempt Orders

                        Customers who are eligible for a tax-exemption must call Lenovo Sales. Call 1-855-2-LENOVO (1-855-253-6686, Option 2) to place an order.


                        Call 1300 557 073 (Mon-Fri 9am-5pm AEST)
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